Professional services for support and maintenance
Maintaining and supporting ICT systems is an essential part of any organization today. Any technical problem happens in your office, home, then our support team will come and solve the problems. We help deal with virus problems, email issues, software bugs, hardware problems and other technical issues related to your organization’s computer, laptop or even server. Also, we know that data storage for your organization is of great importance, so we can arrange the issue of data storage (Backup) in a safe way. We also offer 24/7 remote technical support.
Our 24/7 online support offering includes unlimited technical support, troubleshooting and debugging, incident management and software updates.
- 24/7 support for end users
- Support in English language for customers from all over the world
- Collaborate with end users via TeamViewer applications or client's preferred APP
- Carrying out work in accordance with the documentation provided by the client
We offer monitoring, infrastructure maintenance, troubleshooting, protection against cyber threats and data backup.
- Comprehensive user support both on-site and remotely
- We support computers, servers, routers, switches, wireless networks, LAN networks, printers
- Complete administration of Windows servers
- Support for Hyper-V, VMWare
- Support for cloud services: Azure, Microsoft 365
- Monitoring of critical devices and services